Terms & Conditions

Thank you for using the Trents website located at www.trents.co.nz (Site). The following terms and conditions govern your use of this Site, including any service or content we provide you via the Site (together, the Online Services), so please read them carefully.

The Site is owned and operated by Trents Wholesale Limited (Trents and we, our or us). Trents is a related company of the Foodstuffs group, comprising Foodstuffs North Island Limited, Foodstuffs South Island Limited, Foodstuffs (N.Z.) Limited, any affiliate, subsidiary or related company of those Foodstuffs entities and any Foodstuffs member franchisee store (together, Foodstuffs). Foodstuffs also provides Online Services on the Site.

While every endeavour has been made to supply accurate information, errors and omissions may occur. Accordingly, we do not accept any liability for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission, whether negligent or otherwise, contained on or accessed through the Online Services.

Material that you see on the Online Services may be protected by copyright, trade mark, patent or other protections, even if it is not stated to be.

The Online Services are intended for use by people located in New Zealand and are not intended for use by people located outside New Zealand.


By using the Site and/or registering to receive any Online Services, for example regular promotional offers, you are deemed to have read and agreed to these term and conditions.  If you do not agree to these terms you should cease using the Online Services.


The Online Services allow you to find out information about Trents, its stores, products and services, promotions and competitions. We are not responsible if you use the Online Services for any other purposes.


You understand that we may at any time in our sole discretion and without prior notice to you, prohibit or restrict your access to the Online Services or your account.

We will use reasonable endeavours to keep the Online Services free from viruses and from unauthorised access.  However, we do not warrant that the Online Services will always operate uninterrupted or error-free or that any files available for downloading by you will be error-free or free from viruses, faults or defects.


The Online Services contain intellectual property and other proprietary information.  We or Foodstuffs either own or are authorised to use the intellectual property in everything that you hear, read, download or access on or via the Online Services (including messages, files, data, software, images, photographs and other materials).  You are not permitted to do anything which infringes these intellectual property rights (such as copying, modifying or reposting content) unless you have express permission from us.


We have not reviewed all of the sites that may be linked to the Online Services.  We are not responsible for the content or accuracy of any off-site page or other sites linked to the Online Services.  Just because we include a link to another site does not mean we endorse it and you use the link at your own risk.


You must not disrupt or interfere with the Online Services or servers or other software, hardware or equipment connected to or via the Online Services. You must not break any relevant law which applies to the use of the Online Services. If you do any of these things or otherwise use the Online Services inappropriately or maliciously you will indemnify us for any loss we suffer in connection with what you have done.


We will endeavour to keep information on the Online Services as accurate and up to date as possible.  However, the Online Services may have some material which is not accurate or up to date in all respects or errors or omissions may occur.  For this reason, we do not warrant the accuracy or completeness of the information and, to the extent we are able to by law, we do not accept any liability for any errors on the Online Services.

We may update information on the Online Services at any time and without notice.

Products and specials advertised on the Online Services are subject to availability and while stocks last.

We disclaim (to the maximum extent permitted in law) all liability for any damage or loss resulting from your use of, or reliance on, the Online Services or the information provided via the Online Services.


We may need to obtain personal information from you in the course of providing the Online Services to you. Personal information is any information about you that identifies you, or by which your identity can reasonably be ascertained.

Our Trents Website Privacy Policy, which is located here, sets out how we and Foodstuffs can collect, hold and use your personal information. This Privacy Policy forms part of these terms and conditions.


We can change these terms and conditions at any time, without notice to you by updating them on the Site.  The revised terms will take effect when they are posted and your continued use of the Online Services means you agree to our revised terms.


The Online Services are governed by New Zealand law.  If we have any issues which need to be resolved by a court, you agree to the exclusive jurisdiction of New Zealand courts.

11.0 Promotional Pricing

Prices shown are GST exclusive and available while stocks last or until the promotion ends.

Product selection may vary in each branch.

We reserve the right to limit quantities.

We reserve the right to correct any errors or misprints.

Purchase/Order date must be within the promotional period to receive the special pricing.

Any lifestyle images are a serving suggestion only.

Rewards and offers apply to qualified customers only. Flybuys will be awarded as 1 point for every $50 spend or Airpoints Dollars as 1.11 for every $300 spend (after discount & excluding GST) on qualified purchases.


11.1 Trents BIC EZ Reach Competition – Terms & Conditions

1. Information on how to enter and the prize(s) form part of these terms and conditions. By participating, entrants agree to be bound by these terms and conditions.

2. The Promoter is Trents (Foodstuffs South Island) and BIC NZ Ltd

3. Eligibility: All Trents Registered Cash n Carry Customers.

4. Entry is. Purchase a BIC EZ Reach Display 80 (Article # 4343970) One entry per purchase.

5. Dates: The competition Starts on the 5th February 2024 and closes on 3rd March 2024 at 11.59pm. The individual prize draws will take place after the competition closes.

6. Prize: 1 Prize per Cash n Carry Site, Webber Baby Q, All Black King Camp Chair, Gascraft Portable BBQ Tool Set, Kiwi Box BBQ Sauces, 19 Crimes Wine, Adidas Top, Cooler Bag, Picnic Rug, Sample Box

7. Winner notification: Winners will be notified within 1 week of the competition closing. Trents reserves the right to redraw the prize if uncollected.

8. The Promoter's decision regarding the winners is final and no correspondence will be entered into.

9. Not redeemable: The prize is not transferable, exchangeable nor redeemable for cash.

10. Information: By entering the competition, winners agree to their names being published and to be photographed and/or interviewed by the Promoter and that the Promoter or promotional partners may use their names and photographs and/or interviews for publicity purposes.

11. Competition entries become the property of Trents & BIC New Zealand Limited, which will keep the personal information it holds about entrants confidential and will not disclose it to third parties.

12. Pursuant to the Privacy Act 1993, entrants have the right to access and correct any personal information provided by them pursuant to paragraph 12.

13. No Liability: The Promoter and its associated agencies & companies shall not be liable in any way (including, without limitation, in negligence) for any loss or damage whatsoever suffered (including, without limitation, indirect or consequential loss) or for any loss or damage or personal injury suffered or sustained in connection with promotion except any liability that cannot be excluded by law.