Foodstuffs South Island Limited, any affiliate, subsidiary or related company of those Foodstuffs entities, and any Foodstuffs member franchisee store (together, Foodstuffs) collects and holds personal information in accordance with its obligations under the Privacy Act 1993 (Privacy Act).
2. COLLECTION OF PERSONAL INFORMATION AND YOUR PRIVACY
From time to time we may collect or request personal information from you in the course of providing you the Services. Personal information is any information about you that identifies you, or by which your identity can reasonably be ascertained.
3. WHAT INFORMATION MIGHT WE COLLECT?
The type of personal information we may collect when you use the Services includes your name, age, location, email address, phone number and any other information that we request.
When using one of the Services, you may register with Trents to receive regular marketing communications from us, for example via email or text message. If you choose to register to use the Services, you will need to provide us with certain personal information to create an account, which may include your name, age, delivery address, email address, phone number and other requested information.
If you do not provide us with some of this information then you may not be able to access some or all the Services, including the marketing communications available after registration.
4. WHY DO WE COLLECT PERSONAL INFORMATION
We collect personal information in order to provide the Services to you.
By accessing and using the Services, or by registering to receive marketing communications, you agree that we may collect, store and use any of your personal information including to do any of the following:
In doing so, your personal information may be combined with other personal information held by Foodstuffs, our partners and service providers.
Where possible, Foodstuffs will collect your personal information directly from you.
5. DO WE DISCLOSE PERSONAL INFORMATION TO ANYONE ELSE?
In providing you with the Services, or by your registering for an account to use the Services, we may sometimes need to disclose your personal information to others. By using one or all the Services you agree that we may disclose your personal information for any of the purposes listed in the above section to
You consent to the disclosure of your personal information to the parties listed above.
6. COOKIES AND TRACKING
We may use the information generated by cookies to:
7. ANALYSIS TOOLS
We use various app, web and/or email analytics tools to collect information about your activity when you use the Services through our website. The information we collect through the use of such analytics tools may be information about you (e.g. products, services, or specials that you engage with on the relevant website) or anonymous information (e.g. the number of visitors per day or the average amount of time spent on the relevant website). By accessing and using one of our websites, you consent to our use of such analytics tools to collect information about your access and use of the Services through that site.
8. DIRECT MARKETING AND CONSENT TO RECEIVING MESSAGES
When you register to receive marketing communications from us, your name and contact details will be added to our Trents database (and/or a database of Foodstuffs), and you consent to receive messages from us by email and text message.
All electronic communications from us will contain an unsubscribe function if you no longer want to receive messages from us. You can unsubscribe from receiving emails from Trents at any time by clicking the link in any email you receive from us, or by contacting the specified Trents email address (if applicable). If you unsubscribe or cancel your registration, we may not be able to provide you with all or some of the Services.
9. SECURITY OF PERSONAL INFORMATION
Security of personal information is very important to us and we will take all reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. However, you acknowledge that security of the transmission of data over the internet can never be guaranteed, and it is your sole responsibility to protect access to any emails you receive from us that provide access to your account. To the maximum extent permitted by law, Foodstuffs will not be liable for any direct or indirect damage or loss if any third-party gains unauthorised access to your information.
10. ACCESSING, CORRECTING AND UPDATING PERSONAL INFORMATION
Your personal information will be held by Foodstuffs (N.Z.) Limited or by Foodstuffs South Limited at 167 Main North Road in Christchurch and/or by one or more of Foodstuffs' trusted data service providers. Under the Privacy Act you have the right to access your personal information that we hold, and to have that information corrected and/or updated. You may be able to update some of your personal information online via your account. To otherwise access, correct or update information we hold about you please contact your local Trents store. We will rely on the information that you have provided us so please ensure that information is accurate and kept up to date.
If you find that information, we hold about you is incorrect, please contact us immediately and we will correct it. Our contact details are above.